Disability Management

Disability Management

An organization’s biggest asset is often its employees, it is critical to ensure their health and safety are made a priority. Managing this human capital can be complex, which is why Lifemark offers a number of industry leading and verifiable solutions to help employers instill healthy organizational benefits and offer a significant return on investment. 


Service Offerings

Lifemark offers a full suite of disability management solutions that are appropriately customized to ensure that outcomes are consistent with employers’ corporate vision, mission and values. Our services include:

In addition, we offer:

Service Offerings
Audit / Gap Analysis

Lifemark’s professionals have a keen eye for identifying current strengths, historical challenges, and opportunities within an organization. Taking this information, we will collaborate with the employer to identify and improve, redesign or create programs and policies based on identified needs. 

Workers’ Compensation Services

Lifemark offers a one stop solution to ensure Workers’ Compensation processes are handled appropriately by experienced professionals who understand the law, policies, and cost mitigation strategies. Coupled with our in-house medical and rehabilitation services, we excel in our ability to achieve superior outcomes for our clients. Our Workers’ Compensation Services include:

  • Claims Management
  • Cost Recovery
  • Appeals Representation
  • Rate Classification Review
  • Workers’ Compensation Program Design
Non-Occupational Disability Services

Lifemark is well equipped to adjudicate claims for organizations with self-funded weekly indemnity or short-term disability plans. Concurrent to our adjudication services, or on a stand-alone basis, we are also able to provide disability case management. We strive to work with all stakeholders towards the common goal of facilitating a quicker, better and sustained recovery for the injured. Our services include:

  • Short-Term Disability Adjudication
  • Case Management
  • Short-Term Disability Program Design
  • Accommodation request
  • Stay at Work Services
Non-Occupational Disability Services
Rehab Case Management
Rehab Case Management

A leader in Rehab Case Management, Lifemark case managers facilitate communication between all parties by liaising with the client, employers, physicians and other treatment providers in order to best identify what services and resources are needed to promote an optimal rehab outcome and return to function.

Attendance Management

Lifemark has the experience and the expertise to work with employers to develop an attendance management program that meets the legal duty to accommodate employees with disabilities.

Drug and Alcohol Services

Substance abuse is a growing concern for many organizations, and presents a significant degree of risk and potential liability for employers. To help employers ensure the health and safety of employees when it comes to substance abuse, Lifemark offers a comprehensive approach that recognizes the sensitive nature of these situations and addresses requirements for businesses of all sizes in both the private and public sectors across the country. Our services include assessment, testing, maintenance and monitoring.

Drug and Alcohol Assessment

Medical Coordination Services

As Canada’s largest integrated healthcare company, we have unparalleled reach and capabilities, and can offer an all-in-one solution for employers. Our expertise includes, but is not limited to:

Medical Coordination Services
  • Independent Medical Evaluations
  • Diagnostic Testing
  • Drug and Alcohol Testing
  • Pre-Employment Screening
  • Ergonomic Assessments
  • Functional Capacity Evaluations
  • Physical Therapy
  • Massage Therapy
  • Psychological Assessment and Counselling
  • Fit for Work Assessment
  • Return to Work Medicals
  • Medical Director Services

See a case study of our Disability Management services